الوصف الوظيفي
About Us:
We are a compassionate, client-focused organization dedicated to supporting residents with developmental needs. Our mission is to help every resident achieve their developmental goals with dignity, independence, and inclusion.
Position Summary:
The Direct Support Worker (DSW) provides hands-on developmental support and personal care to residents, reporting to the Program Supervisor. The DSW plays a key role in delivering quality services, fostering a safe and respectful environment, and supporting residents’ social, educational, and personal growth.
Key Responsibilities:
• Implement Behaviour Support Plans (BSPs) and assist residents with daily living activities (personal hygiene, nutrition, medication, etc.)
• Promote independence, inclusion, and self-determination
• Support communication and self-expression using multiple methods
• Facilitate social, educational, and community participation
• Apply behavioural techniques and crisis interventions collaboratively with team and families
• Accurately document client progress, incidents, and reports
• Maintain clean, safe, and welcoming residential environments
• Transport residents safely as per policy
Qualifications:
• Post-secondary degree in Social Services (e.g., Social Service Worker, Developmental Services Worker, Child and Youth Worker)
• Minimum 2 years of experience in residential treatment or social services with individuals with developmental disabilities, autism, mental illness, or dual diagnosis
• Knowledge of MCCSS guidelines and Quality Assurance Management (QAM) standards
• Current CPR Level C / First Aid certification
• SMG or UMAB certification (or willing to obtain)
• Valid G-class driver’s license and insurance
• Acceptable Criminal Background Check / Vulnerable Sector Screening
Skills and Capabilities:
• Strong interpersonal, observational, and crisis management skills
• Ability to work collaboratively in interdisciplinary teams and independently with residents
• Commitment to the organization’s vision, mission, and core values
• Strong written and verbal English communication skills
• Basic computer proficiency
Work Conditions:
• Physically and emotionally able to assist residents (lifting up to 50 lbs, kneeling, bending, engaging in physical intervention if necessary)
• Flexible to work evenings, weekends, and holidays
What We Offer:
• Competitive hourly rate: $24/hour
• Opportunity to make a meaningful impact in the lives of residents
• Supportive and inclusive work environment
• Professional development and ongoing training
Job Types: Full-time, Part-time, Casual
Pay: $23.00-$25.00 per hour
Work Location: In person