الوصف الوظيفي
Senior Account Manager - Remote - SA
Department: Client Services - Project Management
Employment Type: Full Time
Location: South Africa
Description
About Us
Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
You will be part of a 5-people strong, supportive, nurturing, and fun team, within a truly global B2B Agency. The pace is fast, so being organised, a team player and ability to multitask is essential, however, there is great support network amongst all team members, which also extends to workload changes and cover when needed.
There is a strong mentoring culture within the team, led by the Group Account Director, who is a very supportive, dedicated and a nurturing and enthusiastic mentor. This is a key role within the team, with lots of development potential for the right person, and it requires the chosen candidate to take true ownership of projects and support with pro-active attitude, ideas and opinions.
A great opportunity for an individual who is keen to manage truly global campaigns, from inception: briefing, strategy, messaging (supported by the GAD, AD and Planners), right through to implementation (creative, content) and delivery. A good role for someone who likes to see things through.
Key Responsibilities
• Day to day management of fully integrated global campaigns, advertising (print and digital) OOH and events, requiring production of both masters and localisation assets as appropriate. You can even get involved in media planning and ideation.
• European languages will be used regularly
• You will engage with the wider teams at Gravity: strategy/planning, digital and creative departments to deliver client’s campaigns
• The successful candidate will also work closely with the GAD and all the other members of the team, to support the financial management of all accounts, this includes quoting/estimating, financial reconciliations, forecasting, invoicing etc…
• Creative briefs interrogation and writing
Skills, Knowledge and Expertise
• An established Account Manager with a solid understanding of digital and experience working within a creative, marketing, advertising agency.
• Excellent project manager skills with an eye for detail, accuracy, quality and timings
• Impeccable client management skills and confidence in communicating with clients both verbally and in written form
• Experience in the management and production of global digital marketing campaigns
• A strong understanding of the processes for campaign master and localised assets production and delivery
• Possess a strong commercial mindset and understanding of the financial workings of running an account
• You are able and comfortable with raising estimates/quotes
• Are comfortable briefing creatives as well as critiquing and giving feedback (with ideas if needed) on their work
• Are proficient at writing creative briefs and confident at writing internal and external communication.
• Are comfortable supporting and participating in the client quarterly reviews if and as needed
• Are comfortable dealing with a network of linguists
• Knowledge of wordbee or other language platform an advantage but training will be given
• You are a true team player - able and willing to support others in the team, taking an interest in what they are working on and showing initiative.
What we can offer:
While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career.
Key aspects of being part of the Gravity Global community:
• 💰 Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• 🚀 Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• 🤝 Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
• 🎓 Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• 🌴 Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• 🎉 Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
• 👨👩👧 Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
• 🌱 Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.
Important Disclosure:
At Gravity Global, we believe in recognising every team member’s contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies. We’ll walk you through all the details during the offer stage.
Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.