الوصف الوظيفي
Location: Waterloo
This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you will be one of the pioneers shaping this transformation.
As a member of our IT team, you will establish proper standards and practices across the company and contribute to the growth of Ride Co’s industry-leading ride-sharing platform, the company, and its offices.
The ideal candidate must possess a sound grasp of Information Technology, System Administration, and Network Engineering principles. They will leverage their ability to understand a wide variety of technical requirements and translate them directly into actionable decisions. They will thrive in a small-team environment, moving at a fast pace, where every team member contributes solutions that deliver a meaningful impact to our employees and the company.
Your day-to-day responsibilities will include:
• Maintaining IT best practices that ensure all hardware is managed by corporate policies and a centralized management system (e.g Active Directory) within a mixed OS environment (Windows, Linux, Mac).
• Identifying and procuring needed hardware and software for new and existing employees while minimizing costs and sticking to a budget.
• Configuring company hardware and software in a repeatable and consistent way that ensures maximum security and safety of our employees and company’s data.
• Troubleshooting and fixing problems with company hardware and software, or managing relationships with external vendors who can.
• Building out and maintaining the company's corporate network in a secure and scalable manner. Including subnetting, network isolation, WiFi, VPNs, SSL, intrusion detection, etc.
• Ensuring compliance to company-wide information security policies. Including password management, proper hardware and software usage, peripheral usage, etc.
• Managing internal and cloud-based company-owned services (web applications, servers, databases, tools, etc) by keeping them up to date, secure, and performing nominally.
• Managing third-party cloud-based services, including licenses, configuration, and access controls (Dropbox, G Suite, Salesforce, etc).
• Managing backups and ensuring a regular backup schedule of core company assets using a mix of intermediate and full backups.
• Maintaining a Mobile Device Management solution and policies for the company’s mobile assets.
• Maintaining an up-to-date inventory of all company assets.
• Occasional off-hours work to deploy, fix, or troubleshoot systems.
• Providing guidance for overall IT direction and policies.
• Performing security reviews with the IT team.
• Other duties/projects as assigned.
Your Playground / What You’ll Learn:
At Ride Co you’ll get a chance to play, learn and build with the following tools and technologies, and as part of a team that is the world’s foremost innovator in on-demand transit software.
• Operating Systems:
Windows 11, Linux (Debian/Ubuntu), Mac, Android, iOS
• Languages:
Python, JavaScript, Bash (shell scripting)
• Infrastructure: AWS, Terraform, Redis, Postgre
SQL, Celery, Rabbit
MQ, OpenVPN, pf Sense
• Health/Monitoring: AWS Cloud Watch, Prometheus, Grafana, Elasticsearch, Logstash, Kibana
• Development Processes:
Agile, continuous integration, Jenkins, zero-downtime software updates
Qualifications and
Experience:
Requirements
:
• Degree or Diploma in a discipline related to IT, Dev Ops, or system administration
• 3+ years of professional IT/Dev Ops/Sys Admin experience
• Strong analytical and problem-solving skills
• Strong experience with networking, network security, and protocols.
• The ability to communicate well with highly skilled technical contacts.
• Have installed and configured a centralized company directory (e.g. Active Directory).
• Have built out a secure corporate network with satellite offices and remote employees.
• Strong leadership and communication skills
Preferred
:
• Experience with LDAP and related technologies (OpenLDAP, Microsoft Active Directory)
• Experience with Windows and Linux servers (Debian/Ubuntu).
• Experience with databases (Postgre
SQL, Redis).
• Experience with Python 3 development.
• Strong scripting and experience building diverse, robust tooling (Python, Node, Shell).
• Experience with the cloud (AWS, EC2, RDS).
• Experience with MDM software solutions.
• Familiarity with Agile build and development processes.
• Excitement for learning new domains and new skills.
Compensation and Benefits:
• Base Salary
: $65K - $80K + performance-based bonus + stock options
• Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
• Benefits Plan
:
Medical, dental, prescription, life/health spending accounts and more
• Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo
• Commuter Program: Complimentary rides to and from the office in Waterloo Region